Category: Economy

Four questions for the call center and BPO industries that need to be asked

January 30, 2014January 30, 2014 FallenAngel 49 Comments

Let’s keep it simple. Certain members of the call center/business process outsourcing (BPO) industry took the “offending” lines from GMA-7’s drama series “The Borrowed Wife” way too personally. But why dwell on a perceived slight over something that may or may not be true when there are bigger things to worry about? Because these bigger…

Culture, Development, Economy, Lifestyle, Media, Technology

The Filipino call center and BPO industries need to learn how to demonstrate value

January 28, 2014January 28, 2014 FallenAngel 44 Comments

As expected, I ignited a small firestorm with the Filipino call center and business process outsourcing (BPO) communities with my previous article “Why the outrage over the call center agent ‘slur’ in ‘The Borrowed Wife’ fails to move me” (henceforth known as “Outrage”). Of course, I wish I could have provoked a more substantive reaction….

Development, Economy, Money Talks, Technology

Why the outrage over the call center agent ‘slur’ in ‘The Borrowed Wife’ fails to move me

January 27, 2014January 29, 2014 FallenAngel 257 Comments

The outrage being expressed by certain members of the call center agent population, or business process outsourcing (BPO) industry, over a perceived affront in the script of media giant GMA 7’s latest series “The Borrowed Wife”, frankly just fails to impress me: Indignant call center agents vowed to boycott the newest GMA television series, “The…

Development, Economy, Media, Money Talks

China ‘outsourced’ air pollution now reaching US mainland

January 24, 2014 benign0 41 Comments

America’s decades-long orgy of “outsourcing” its irreplaceable manufacturing might to China is now coming back to bite. Pollution dumped into the atmosphere by China’s growing carpet of factory smokestacks is now reaching the United States’ mainland according to a US National Academy of Sciences study. “We’ve outsourced our manufacturing and much of our pollution, but…

Economy, Environment, Lifestyle, Tech Talk

Malaysia’s crackdown on illegal immigrants: another door soon to close for TNT’s

January 21, 2014January 21, 2014 FallenAngel 11 Comments

TNT is a Filipino colloquialism which means tago nang tago, literally (those who) keep hiding. It refers to Filipinos who are abroad illegally – as in without proper documentation and legal clearance – and thus hide from the authorities in order to avoid being deported back to the Philippines. With the way that the number…

Crime, Development, Economy, Government

Israel ‘X Factor’ champion Rose Fostanes: symbol of the Philippines’ chronic impoverishment

January 16, 2014January 16, 2014 benign0 71 Comments

Filipinos are once again celebrating on the streets as “one of their own” has again chalked another one for ‘Pinoy Pride’. Long-time caregiver Rose Fostanes last Wednesday won the grand prize in the first airing of X Factor (a popular reality TV singing contest) in Israel. Malacanang, true to form, was quick to salute the…

Culture, Development, Economy, Media, Society

Filipino labour force not up to par: Philippines ready to host foreign workers

January 15, 2014January 15, 2014 benign0 65 Comments

The Philippines’ Department of Labor and Employment (DOLE) is reportedly considering opening the country to foreign workers. A list of occupations for which there is a “shortage” of local people qualified to fill has been released by the DOLE… Architect Chemical Engineer Chemist Environmental Planner Fisheries Technologist Geologist – Geophysicist, petrogeochemist, petrophysicist, micropaleontologist, engineering geologist…

Development, Economy, Education, Lifestyle

Emergency powers for President Noynoy Aquino: Like giving a blowtorch to a child

January 12, 2014 benign0 55 Comments

Members of Congress are reportedly proposing the granting of emergency powers to Philippine President Benigno Simeon “BS” Aquino III to “give him more control over power generation in the country.” To that, Eastern Samar Rep. Ben Evardone also added the country’s commuter woes as further justification saying that development of solutions to these problems “can…

Development, Economy, Government, Lifestyle, Politics