Four questions for the call center and BPO industries that need to be asked Posted onJanuary 30, 2014January 30, 2014AuthorFallenAngel49 Comments TweetShareShare0 Shares
The Filipino call center and BPO industries need to learn how to demonstrate value Posted onJanuary 28, 2014January 28, 2014AuthorFallenAngel44 Comments TweetShareShare0 Shares
Why the outrage over the call center agent ‘slur’ in ‘The Borrowed Wife’ fails to move me Posted onJanuary 27, 2014January 29, 2014AuthorFallenAngel257 Comments TweetShareShare0 Shares
Boom times in the Philippines’ call center and OFW economy Posted onJuly 4, 2013Authorbenign09 Comments TweetShareShare0 Shares
How the Philippines’ outsourcing industries can benefit from Paula Jamie Salvosa and Christopher Lao Posted onNovember 16, 2012Authorbenign036 Comments TweetShareShare0 Shares
CNN report on Philippine economy barely comes across as news Posted onJuly 16, 2012Authorbenign051 Comments TweetShareShare0 Shares
Businessweek’s business of talking up the Philippine economy Posted onMay 1, 2012November 2, 2015Authorbenign011 Comments TweetShareShare0 Shares
US anti-outsourcing bill: Why Filipinos should be worried Posted onDecember 11, 2011Authorbenign027 Comments TweetShareShare0 Shares